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5

Chris is the best

5

My 2002 Tacoma had some metal springs in the oil the last time I changed the oil at home so I did a lot of research and found that it was the valve stem seals that needed to be replaced. I also decided to get the valves adjusted or checked for adjustments since this work needed to be done on the valve stem seals and made an appointment with another shop in downtown Seattle to do a valve adjustment and replace the valve stem seals. On the day of the appointment when I got there the other shop said they don't do that kind of work so I was pretty irritated and left. I drove straight over to West Seattle Auto Works since I only live a few blocks away and they said "yeah sure we can do the work." The work took about a week and a half which was actually less time than they originally thought it would, and the price did go up from the original estimate I had in my own head, but these guys were very good with communicating with me whenever they found something or whenever they recommended additional work be done like replacing the timing belt and water pump. There were no secrets or no runaway costs encountered in this job, and no bait and switch tactics. I paid about $7,200 for basically a top-end engine rebuild on an engine that had 240,000 miles, and it's running absolutely wonderful now. It's probably getting 7% to 10% better fuel economy based on the averages I have seen on my ScanGauge real time ECU computer in my truck cab. I've been to West Seattle Auto Works many times before when I had a 2004 Tacoma and they always did a good job and kept me in the loop when they did the work if anything changed, and because it's a local small business with the good reputation, I knew I had nothing to worry about. Highly recommend if you're new to town or just haven't established a relationship with a good neighborhood mechanic, I would definitely contact West Seattle Auto Works and would recommend them to anybody

Thank you Tim for writing such a thoughtful review! We are proud of our team - technicians and service advisors - that work to get your vehicle done with integrity, good communication and in a timely manner. We appreciate your support!

- West Seattle Autoworks
5

My 2002 Tacoma had some metal Springs in the oil the last time I changed the oil at home so I did a lot of research and found that it was the valve stem seals that needed to be replaced. I also decided to get the valves adjusted or checked for adjustments since this work needed to be done on the valve stem seals and made an appointment with another shop in downtown Seattle to do a valve adjustment and replace the valve stem seals. On the day of the appointment when I got there they said they don't do that kind of work so I was pretty irritated and left. I drove straight over to West Seattle Auto Works since I only live a few blocks away and they said "yeah sure we can do the work." The work took about a week and a half which was actually less time than they originally thought it would, and the price did go up from the original estimate I had in my own head, but these guys were very good with communicating with me whenever they found something or whenever they recommended additional work be done like replacing the timing belt and water pump. There were no secrets or no runaway costs encountered in this job, and no bait and switch tactics. I paid about $7,200 for basically a top-end engine rebuild on an engine that had 240,000 miles, and it's running absolutely wonderful now. It's probably getting 7% to 10% better fuel economy based on the averages I have seen on my ScanGauge real time ECU computer in my truck cab. I've been to West Seattle Auto Works many times before when I had a 2004 Tacoma and they always did a good job and kept me in the loop when they did the work if anything changed, and because it's a local small business with the good reputation, I knew I had nothing to worry about. Highly recommend if you're new to town or just haven't established a relationship with a good neighborhood mechanic, I would definitely contact West Seattle Auto Works and would recommend them to anybody

Hi Tim, thank you for sharing your positive experience with us at West Seattle Autoworks! We're glad you found us after the unfortunate incident at the other shop. It's great to hear that our team successfully addressed the issues with your Tacoma and kept you informed throughout the process. We appreciate your recommendation, the thoughtful review, and look forward to serving you again in the future!

- West Seattle Autoworks
5

Scheduled AAA checkup on my 2008 Camry Hybrid. Quick efficient service with personable staff. A pleasant experience.

Thank you for your great review, Richard! We are thrilled to hear that you had a pleasant experience during your checkup. We appreciate your business and look forward to serving you again in the future!

- West Seattle Autoworks
5

Thank you so much for your excellent superb and honest service. I highly recommend your services for all my friends and family. Thank you

Jorge, thank you so much! We appreciate you taking the time to review your experiences and recommendation to friends and family, the highest compliment!

- West Seattle Autoworks
5

Great experience all around, WSAW will be my go to mechanic from now on.

Thank you for choosing WSAW, John! We're thrilled to be your go-to mechanic. Providing excellent service is what we're all about. If you have any questions or need further assistance, don't hesitate to reach out. We look forward to serving you again!

- West Seattle Autoworks
5

Reached out to WSA for installation of a Hellwig anti-sway bar that I wanted installed on my new truck. I already have the kit and they agreed to do it that day. One hour later it was done. Appreciate the quick work and boy do I like how much more planted it feels in the rear. Thanks guys!

Chris, thank you for choosing us for your Hellwig anti-sway bar installation. We're glad that you're satisfied with our service and the improvements to your truck's handling! Thank you for your review!

- West Seattle Autoworks
5

Work was done quickly and they found a few things that needed attention. I trust them to only do what is necessary.

Thank you for trusting us with your vehicle, Kendra! Thank you for taking the time to review your experience with us.

- West Seattle Autoworks
5

Thanks so much Jerry!

- West Seattle Autoworks
5

Great quick service! They fixed my car for the amount they estimated and it was done early

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